Zero Tolerance implies a black
and white solution for a problem shaded in variations of grey. It is currently
being used by the Trump administration to the (worldwide*) problem of
immigration, but this latest incarnation has been applied before to many problems with limited success, at least in part because it is almost always trumped (no pun intended)
by the Law of Unintended Consequences.
Zero tolerance has been used to try to make schools safer, with
minimal, at best, (perhaps even counterproductive) results. 1 (Here’s an irony: many of those
favoring zero tolerance re: immigration oppose zero-tolerance re: guns in
schools, and vice versa.)
Companies are starting to re-think
their zero tolerance policies toward employee drug use and testing as they are increasingly struggling
to fill vacancies in a time of low unemployment. 2
I’m guessing very few of us want
a zero-tolerance enforcement by police officers when we get pulled over on a minor traffic violation.
How many of us raised our
children with a zero-tolerance approach? How did that work out for you when you tried?
How many of your best teachers
had a zero-tolerance policy (s)he fanatically enforced? What was your opinion
of those teachers who never made exceptions for anyone or anything? Be honest.
It seems to me that we all
recognize the limitations of zero tolerance, except perhaps when it doesn’t
seem to impact us personally.
It’s a complex world and while laser sharp black
and white rules might look attractively clean and simple, under closer
examination, even those are pixilated. (Also see Rule
#42: Most
rules written in crisp, dark black print on starkly white paper may be clear
but are also fragile and easily broken. )
Jimmy Buffet got it right when
he sang, Simply Complicated.
* Immigration is a worldwide problem, replete with shades of gray. It is,
in fact, the one issue where citizens we have met from all corners of the
globe** agree is problematical for their country. Problematical, but not the
same problem. Canadian concerns are not English concerns are not Swiss concerns
are not Aussie concerns are not Kiwi concerns are not American concerns. You
get the idea. We share the issue in general, but not the problems it generates,
and certainly not the solutions required.
1 The [APA] task force reviewed 10 years of research
on the effects of zero tolerance policies in middle and secondary schools and
concluded that such policies not only fail to make schools safe or more
effective in handling student behavior, they can actually increase the
instances of problem behavior and dropout rates.
The research also showed that zero
tolerance policies failed to increase the consistency of discipline across
student groups and failed to decrease uneven enforcement of punishment across
racial lines.)
2
Desperate to fill open positions, some employers
are beginning to soften zero-tolerance drug policies, particularly for jobs
where safety is not an essential function.
Low unemployment and increasing use of illegal drugs are narrowing the pool
of qualified workers in many regions and industries. State laws allowing
medical and recreational use of marijuana are complicating recruiters' efforts
to find drug-free employees, as is the continued abuse of prescription opioids. [SHRM]
** Now there’s an expression that makes no sense, but I decided to use the
cliché anyway.
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